Postage costs are clearly shown before you complete your order (Shipping costs are added to your order after you have logged into PayPal Express (if using this method) and confirmed your address, this is to prevent customers using cheaper UK prices for international orders). Please note, currently we are only shipping to Mainland UK addresses directly from the 'Checkout' at a cost of £3.95 per order (whatever the size), and Internationally to USA, Canada, and certain European countries with the cost based on order weight upto a maximum 2kg (over 2kg, and the costs increase significantly).
We will send an e-mail to let you know your order has been processed and despatched with an estimate when to expect delivery.
Orders typically take between 2 and 5 'working' days to arrive from us after receiving notification of cleared payment (International orders, depending on location, may take slightly longer). If there is likely to be any sort of delay with your order, we will notify you by email or phone at the earliest opportunity to give you the choice of ordering an alternative item in stock, or refunding your purchase.
Nearly all orders arrive within a few days, however please allow up to 28 days for delivery of back-ordered items (we will contact you if this is the case and offer you alternative products / refund). If you have any questions whatsoever regarding shipping, please contact us
Listed below are the destinations we currently ship to. If your country is not listed then unfortunately we are unable to ship to you at present, all international orders are subject to a 2kg limit (over this amount, parcels are sent using Parcelforce Global Value - but costs increase significantly). Please be aware that some of our products may include a surcharge if they are particularly valuable and/or heavy.
Europe - Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland.
World - Canada, USA